Subject: Trainer Candidate - Thouhid s Thouhid
From: Thouhid s Thouhid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Feb 2021 06:37:12 -0500

| | Tech Support Test

Name | Thouhid s Thouhid
E-mail | [email-masked]
Phone Number | (411048) 9764124915
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Nibm pune

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | DTDC | Assistant manager | | 35000
Previous Employer 1 | Jet Airways | Customer & security assistant | 9/07/2017 | 22000
Previous Employer 2 | Airtel | Team leader | | 17000

If Selected, how much time do you need to join? | 15days
Please briefly describe your work experience specifically in training? | I use to handle the size of team 85 to 130,use guide and teach about KRI,KPI,SOP's..
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | If customer expectations meet it is good,if customer expectations exceeds it is great ..
What according to you makes you a good candidate for this position? | Talented,smile face, Strick to work,funny,Hard working.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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