Subject: Trainer Candidate - NITEEN DANDGULE
From: NITEEN DANDGULE <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Feb 2021 06:28:30 -0500

| | Tech Support Test

Name | NITEEN DANDGULE
E-mail | [email-masked]
Phone Number | (91) 8975981230
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | latur

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Prabhavati Multispeciality Hospital & Research Centre | Manger | 20th Feb 2021 | 30000
Previous Employer 1 | altruist india pvt ltd pune ( formly indduja global solutions) | Team Leader | 13 July 2020 | 26000
Previous Employer 2 | Tata Consultancy Services | Assistant Team Leader | 6th Jan 2020 | 24000

If Selected, how much time do you need to join? | 10 days

Please briefly describe your work experience specifically in training?

my work is finical background , use to call customer the sale personal , insurance ,

I am handling 20 people team , manting dash board , shrinkage, attraction ,  managing team, increasing client business , archiving target

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | -
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Conceptually, the main difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied – you are also keeping them loyal!
What according to you makes you a good candidate for this position? | Focus on your personality or personal traits that make you unique and the best fit for the job. Also, you can emphasize skills that are specific to you, because not many people possess them, and they are sure to make you the ideal candidate for the position.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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