Subject: Trainer Candidate - Dushyant Kataria
From: Dushyant Kataria <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Feb 2021 06:14:50 -0500

| | Tech Support Test

Name | Dushyant Kataria
E-mail | [email-masked]
Phone Number | (00) 9555751911
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Delhi South West

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | XDN | TL | NA | 25000
Previous Employer 1 | Netweb Technology | Service executive | 29 dec 2019 | 30000
Previous Employer 2 | Cache digitech | Service executive | April 2017 | 25000

If Selected, how much time do you need to join? | 15 days
Please briefly describe your work experience specifically in training? | To motivate person for their job an encourage them to working with full support.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | There is an one incident occur when or engineer delete all data from server by removing all hdd without initiamate to customer. We recover their precious data for them which is very important to any firm.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good is we delivered our service in expected time. But great when our client feel proud for our service
What according to you makes you a good candidate for this position? | I am self motivated person and grab oppourunity to learn new thing.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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