Subject: Tech Support Candidate - Sourabh Kumar
From: Sourabh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Feb 2021 01:11:05 -0500

| | Tech Support Test

Name | Sourabh Kumar
E-mail | [email-masked]
Phone Number | (+91) 9971030138
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida Phase -2
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Saksham Tech Support | Comouter Operator | Na |
Previous Employer 1 | Na | Na | Na |
Previous Employer 2 | Na | Na | Na |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I can’t find any error for search www.ndtv.com

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1 power on of the speaker and remember name of the device
Step 2 go to settings and seavh find your device is in the list

What according to you makes you a good candidate for customer service or technical support job? | Because i have 4 years worked experience as a computer operator or Basic knowledge of computer and Basic Hardware and software Installation knowledge
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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