Subject: Trainer Candidate - Vishnu Mishra
From: Vishnu Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Feb 2021 09:09:35 -0500

Tech Support
Test

Name

Vishnu
Mishra

E-mail

[email-masked]

Phone Number

(+91) 9755565505

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Munirka south Delhi

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Sirius global limited

Team leader

Working

32888

Previous Employer 1

Rajdeep info techno

Project
engineer

Oct 2020

27500

Previous Employer 2

Ndtv convergence ltd

Engineer

02march 2019

25000

If Selected, how much
time do you need to join?

Within 15 days

Please briefly describe your work experience specifically in
training?

My currently working area like vvip support and
network related issues and video conference systems and hardware issues
installation and configuration to all Gail india limited sites.

Have
you worked as a trainer in a Call Center/Customer Service/BPO
Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation you faced either while training or
managing a team.

If the user told my new installed pc why the
showing internet connectivity errors .

To insure that the user and check step by step  and resolve these issue.

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

1. Get
complete information regarding the issue and resolved its good customer service

2. Quickly respond and resolved this is great customer service

What
according to you makes you a good candidate for this position?

I am able to work and my positive nature and confidence.

On a scale of 1 - 5 please rate your fluency in
spoken English

3