Subject: Trainer Candidate - Chaman Kumar
From: Chaman Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Feb 2021 14:05:46 -0500

| | Tech Support Test

Name | Chaman Kumar
E-mail | [email-masked]
Phone Number | (+91) 8860229108
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | India

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Al Rawda | MIM Manager | 15-Dec-2020 | 7500 Qar
Previous Employer 1 | Convergys India | Sr Network | 20-July-2017 | 56000
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | Immediate
Please briefly describe your work experience specifically in training? | responsible for the day-to-day activities and guidance of their team members. The team manager sets targets, implement guidelines, and employee training
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | hh
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good means it desirable or it's nice. Great means it's better than good, as in very good
What according to you makes you a good candidate for this position? | 7 Years experience in service management
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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