Subject: Tech Support Candidate - M Rathan Lingam
From: M Rathan Lingam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Feb 2021 13:13:56 -0500

| | Tech Support Test

Name | M Rathan Lingam
E-mail | [email-masked]
Phone Number | (91) 9952483600
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Tuticorin
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | QAssure Technologies | Software Trainee | 30/09/2020 | 16,145
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Check the network connection has been established
2.Check the link typed is valid or invalid
3.By seeing what kind of error message displayed we can solve it.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.On the bluetooth in both speaker and mobile.
2.Configure the bluetooth connection.

What according to you makes you a good candidate for customer service or technical support job? | If candidate possess patience ,he is good for tech support job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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