Subject: Trainer Candidate - Halim Khan
From: Halim Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Feb 2021 12:11:28 -0500

Tech Support
Test

Name

Halim
Khan

E-mail

[email-masked]

Phone Number

(+91) 7355463066

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Jhansi

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Society Trucking services pvt.ltd

Area service manager

Today

35k

Previous Employer 1

Interlynx

Research and
development

1 june 2018

22k

Previous Employer 2

If Selected, how much time do you need
to join?

1 month

Please briefly
describe your work experience specifically in training?

No matter
whether you have no experience or are an automotive veteran love of your work
can be a huge reason behind having an enjoyable career within the any industry.
Having said this, whilst this inevitably can be important, many front of house
staff get their job...whatever is the reason to pull u in industry is stability
free mind and happy environment.

Have you worked as a
trainer in a Call Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation you faced either while training or
managing a team.

It is always difficult to cope up with the new
starting but once u tried to do whatever u want to be all things go according to
u if u are confident u can do anything u want...onec when i was in training i
found myself little weak from other because they all was experienced and when i
was fresher but when the way they helped me it took some time to get understand
all things in training that i get to know about the team work that if we are
team we can reach to at any level where we want when i was  not enough trained
they always make me feel realized that i am capable to do that project without
taking their help so it shows the team work....and from then i am working in
organization managing my zone in a company Society trucking ...i always
appreciate my team for their work ...whatever it is good or bad small or big i
always try to give my best to let them know about the new bulletins of any
products i always try that they could know about the new things of any project
and be upadte ...i face a difficult situation when i was working in society i
vehicle got failure with comcern low pickup means vehicle was not taking load
...we tried a lot to solve the problem but nothing happened and customer was
getting very annoyed day by day and it was the technicai failure of that vehicle
that time i manage my team and guve them proper instruction to solve that issue
as well as i also manage dealer and customer also and solve that problem with
the help of our manufacturing team...failure was little but it created a bigger
mash as i said it was the technical issue i told the other outlet if this will
happen again what initiate need to take.

What according to you
is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service always try to make customer
satisfy at any cost but great custiner service first try to know about the
customer real want ..what ge actually wantband what we are providing him we
should have the qualities to know about their problem instead of tell them about
our qualities or products...if we try to know him personal almost thing gets
already solve.

What according to you makes you a good candidate
for this position?

I always try to make my team feel stable happy
and free mind....i always try to make my organization the great one i much as i
can do .

On a scale of 1 - 5 please rate your fluency in
spoken English

4