Subject: Tech Support Candidate - Aayushi Chauhan
From: Aayushi Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Feb 2021 07:54:39 -0500

Tech Support
Test

Name

Aayushi
Chauhan

E-mail

[email-masked]

Phone Number

(110055) 9717480641

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Central Delhi

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

Syscom software
solutions

Project coordinator

September 2020

15k

Previous Employer 2

Echelon institute of
technology

Education counselor

August 2019

18k

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email
Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Firstly I
have to restart my device then I need to check my network still if I am facing
error then I have to test website with the help of website checker that website
is down for me or for everyone. Open my browser visit website checker " down for
me or for everyone" on site I will type web address where I am having problem
push enter if result says it's not only u that means the site is down for
everyone,it's says it's me that means there is a problem with the connection or
computer.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

On Bluetooth similarly on phones Bluetooth then
search device name and then pair the devices

What according to
you makes you a good candidate for customer service or technical support
job?

My communication skills and problem solving skills my calm n
dedicated nature makes me good candidate for customer service.

On a
scale of 1 - 5 please rate your fluency in spoken English

3