Subject: Tech Support Candidate - Ankita Gupta
From: Ankita Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Feb 2021 04:51:52 -0500

Tech Support
Test

Name

Ankita
Gupta

E-mail

[email-masked]

Phone Number

(91) 9140846975

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Greater Noida

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

TIL

Operations

January

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

As a computer user if I get such error then first
of all I will try to refresh the page and check my internet connection.

If everything seems to be fine I will close the tab and try to open the browser
once again

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.put the lid of ear phone in your mobile
socket

2.then put both ear buds in your ears.

3.select your choice like songs movies in your phone and tap to
play.

What according to you makes you a good candidate
for customer service or technical support job?

I am a
confident person and I believe what I speak .

I am technically strong and had handled tech bench in my previous
company

On a scale of 1 - 5 please rate your fluency in spoken
English

5