Subject: Tech Support Candidate - MAHENDRA BHADU MAHENDRA
From: MAHENDRA BHADU MAHENDRA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Feb 2021 10:16:24 -0500

| | Tech Support Test

Name | MAHENDRA BHADU MAHENDRA
E-mail | [email-masked]
Phone Number | (+91) 8387994334
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Barmer
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Cisco router

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | KEK ENGINEER SERVICES | UTILITY ENGINEER | 15-Feb-2021 | 40000
Previous Employer 1 | Indus towers Ltd | Field Support Engineer | 10-Aug-2020 | 31000
Previous Employer 2 | SG Encon pvt Ltd | ISP/RF Engineer | 30-Oct-2018 | 20500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If I getting error to opening above webpage, then I will try another method's like full web address http//:www.ndtv.com or trying in another web browser like chrome, opera,internet explore or website also may be blocking by browser which I using,  I will clear all saved history setting of my browser or may be website will heavy traffic i try after some time.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 turn on my phone Bluetooth from phone settings and also turn on speaker device
2 Searching the Speaker Bluetooth device via phone near  by 30 meter range , once it's detect the speaker Bluetooth device then paird with phone and its will functions according to our given command.

What according to you makes you a good candidate for customer service or technical support job? | Resolve issues remotely in short period of time and make always Coustmor in believe with us.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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