Subject: Tech Support Candidate - Subhash Bhande
From: Subhash Bhande <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Feb 2021 10:12:06 -0500

| | Tech Support Test

Name | Subhash Bhande
E-mail | [email-masked]
Phone Number | (91) 9901592616
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | banglore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Adarsha Control System Pvt Ltd Banglore | Design Engineer | May-2019 | 25000
Previous Employer 2 | Sigma Flexipack Industries Banglore | Design Engineer | Nov-2018 | 19000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I will check the internet connection.
2. I will check the website content issue sometimes it might be blocked.
3. I will check the server issues.
4. I will check the browser support for the website.
5. I will check the firewall settings.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.I will turn on the bluetooth of the bluetooth speaker first.
2. Then I will turn on my phone bluetooth.
3.Once the bluetooth speaker turns on and it will be discoverable to to near by bluetooth devices, so my phone will show the bluetooth speaker in my device list.
4. Once the bluetooth speaker shows in the device list, I will choose to connect or pairing if its first time.
5. Then my phone will make a successful connection  with the bluetooth speaker.

What according to you makes you a good candidate for customer service or technical support job? | I think am interested to meet and talk to new people everyday rather than sitting in office and working on same place.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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