Subject: Tech Support Candidate - Geetanjali Geetanjali
From: Geetanjali Geetanjali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Feb 2021 10:04:38 -0500

| | Tech Support Test

Name | Geetanjali Geetanjali
E-mail | [email-masked]
Phone Number | (91) 8920714890
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Chattarpur, New delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Regarding portal

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | ElectronicTender. Com | Technical support executive | | 17.5
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check all the settings of my system then I will check my internet connection after that I will open the website again.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all I will enable the Bluetooth from my mobile phone then I will scan for the connection after this I will wait for pairing as soon as pairing is done I can operate it.
What according to you makes you a good candidate for customer service or technical support job? | A coustomer support executive should always be calm and polite for the coustomers
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |