Subject: Re: Tech Support Candidate - Deepak Sharma
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 9 Feb 2021 11:22:52 +0000

Reject

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 9 February 2021 at 4:18 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Tech Support Candidate - Deepak Sharma

His spoken is good, but somewhere there was some accent
his current salary is 35000/-
and expecting upto 40000/-
Having technical and troubleshooting experience
And have to serve 1 month notice

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 9 Feb, 2021, at 16:12, HR Livesalesman <[email-masked]<mailto:[email-masked]>> wrote:

Not Picking

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 9 Feb, 2021, at 14:07, Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:

First round, but check if he will come in our budget. If expensive, see if they are good enough for managerial position

From: Deepak Sharma <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 9 February 2021 at 2:00 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Deepak Sharma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Deepak Sharma
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9503055584
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        DNEG    Tech Support    1 Months notice         6 LPA
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.Check internet connection
2.Check proxy settings
3.Reset Internet Connection
4.Check reachability of site
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Turn on BT speakers
2.Turn on Bluetooth option in phone
3.Find the BT speakers in the device menu
4.Click on the name of the device to pair it
5.Once paired, your BT speakers is connected to your mobile phone
What according to you makes you a good candidate for customer service or technical support job? I have worked in a technical environment with customer centric approach, my skills might prove valuable for the organization
On a scale of 1 - 5 please rate your fluency in spoken English  5