Subject: Re: Tech Support Candidate - Rohit Jaiswal
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 9 Feb 2021 03:11:52 -0700 (MST)

He dont have tech experience 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 9 Feb, 2021, at 13:53, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Rohit Jaiswal < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 9 February 2021 at 9:41 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Rohit Jaiswal 

	

	
	
			Tech Support Test 
		
	Name 	Rohit Jaiswal 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 7974701204 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Jabalpur madhya pradesh 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Paytm payments bank 	Customer support executive 	Working currently 	10000 
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Firstly i will Open a new tab and check to see if i can load another website if i can not then, i will check my internet connection and try to reconnect it. 
If still i am facing issue to open the website i will clear the history of browser and then try to Open the website. 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Firstly, i will switch on my Bluetooth device also i will click on the settings of my mobile further i will go to Bluetooth option and will switch it on. 
Then i will refresh the lists of Bluetooth and try to find my Bluetooth device name then click on my Bluetooth device name further it will ask to make pair i will accept it from my phone then it will be connected 
	What according to you makes you a good candidate for customer service or technical support job? 	I have an excellent work experience of more than one year in customer support. 
Working with paytm payments bank i have got many achievements moreover as a technical student i have made many projects. 
Hence i have technical abilities as well as attractive communication skills so definitely it's going to help me to perform the best. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4