Subject: Re: Tech Support Candidate - Rajvir Singh
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 9 Feb 2021 03:06:27 -0700 (MST)

No, again his expectations are high 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 9 Feb, 2021, at 13:52, Deeksha Dadu <[email-masked]> wrote: 

First round, check if he will come in our budget 

From: Rajvir Singh < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 9 February 2021 at 10:01 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Rajvir Singh 

	

	
	
			Tech Support Test 
		
	Name 	Rajvir Singh 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 7703942803 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Noida 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Linux 
Networking - basic 
Azure 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	IT Craft 	Sr. System Admin 		50K 
Previous Employer 1 	Axtrum Solution 	Cloud Operations 	21 Oct 2020 	32K 
Previous Employer 2 	Genpact 	Technical Support Executive 	1 June 2018 	22K 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. Refresh the webpage 
2. Check for Internet connectivity. 
3. Clear cache & cookies in browser. Update the browser if not updated. 
4. Disconnect and reconnect to internet. 
5. Restart the computer 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Turn on speaker. Switch to Bluetooth mode. 
2. Turn on Bluetooth in your mobile phone. 
3. Pair the speaker with your mobile phone. 

	What according to you makes you a good candidate for customer service or technical support job? 	I have 4 years of experience in Technical support. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4