Subject: Re: Tech Support Candidate - Bishnupriya Dash Bishnupriya Dash
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 9 Feb 2021 10:05:51 +0000

Had a brief conversation with her, yes her accent is very strong, will not do

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 2 February 2021 at 6:21 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Tech Support Candidate - Bishnupriya Dash Bishnupriya Dash

She is having South Indian Accent, But her English is good.
Her Technical experience is not the one which is required to us

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 2 Feb, 2021, at 16:50, Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:

First round

From: Bishnupriya Dash Bishnupriya Dash <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 1 February 2021 at 6:23 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Bishnupriya Dash Bishnupriya Dash

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Bishnupriya Dash Bishnupriya Dash
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8917438497
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Mahipalpur
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Linux
Speakers & Audio
VoIP
UK client communication,Technical documentation
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        HARMAN  Senior software engineer        Oct 16 2017     20888
Previous Employer 1     Huawei  Software engineer       Aug 2011        23678
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Either server is down or u don't have internet connection
Please list the steps to connect a Bluetooth speaker to your mobile phone.      U have to on bluetooth then available devices pairing ur device then u can connect to another device.
What according to you makes you a good candidate for customer service or technical support job? I have good communication skill,I can deal with us ,UK clients easily.i can easily understand their queries and accordingly advise them or give solutions.
On a scale of 1 - 5 please rate your fluency in spoken English  5