Subject: Re: Tech Support Candidate - Meenakshi Chaturvedi
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 9 Feb 2021 02:59:56 -0700 (MST)

No, Her expectations are very high 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 9 Feb, 2021, at 13:44, Deeksha Dadu <[email-masked]> wrote: 

Check if she will come in our budget 

From: Meenakshi Chaturvedi < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 9 February 2021 at 1:09 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Meenakshi Chaturvedi 

	

	
	
			Tech Support Test 
		
	Name 	Meenakshi Chaturvedi 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9131507180 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Nagpur 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Linux 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Hcl technologies 	Support engineer 		44000 
Previous Employer 1 	Corecard inc 	Support engineer 	31st march 	30000 
Previous Employer 2 	Techmahindra ltd 	Software engineer 	10 nov 2017 	27000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First of all I will try to ensure if the issue is occurring explicitly for me or for other users too.possible reason could be web host server is blocking the ip address of my service provider or perhaps my lan/firewall is blocking the web host ip server address or any third party filters may hinder it.I will check if my domain is properly set up or not as if the SSL is not set up properly on the website we tend ti get a warning. Potential cause could be a service downtime, browser incompatibility etc 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	I will turn on the bluetooth on my device and turn on my speaker. 
I will check if my device is able to detect my speaker if not I will refresh and check. 
I will pair my device with speaker. 
	What according to you makes you a good candidate for customer service or technical support job? 	Customer centric approach , exceptional communication and convincing skills , problem solving /analytical skills 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5