Subject: Re: Tech Support Candidate - Anuj Kumar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 9 Feb 2021 02:41:04 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 8 Feb, 2021, at 19:42, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Anuj Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 8 February 2021 at 6:33 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Anuj Kumar 

	

	
	
			Tech Support Test 
		
	Name 	Anuj Kumar 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8130800508 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Faridabad 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Networking - basic 
Networking - advance 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Hughes Communication India Pvt Ltd 	Network support Engineer 		23000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	As a process, i will check for the ip blacklisting. If the ip is black listed or not. I can also check for the tracert and nslookup from my pc to the ndtv.com website to check for the root cause. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Power on the speaker first. Turn on bluetooth in both the devices. Now go to the mobile bluetooth and search for your speaker bluetooth. Tap on the speaker bluetooth name and you're done. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have an experience of more than a year in this job. From providing technical support to the customers to managing the network using management tools. I believe I'll do good in this job. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4