Subject: Tech Support Candidate - Vijay singh Khati
From: Vijay singh Khati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Feb 2021 04:34:26 -0500

| | Tech Support Test

Name | Vijay singh Khati
E-mail | [email-masked]
Phone Number | (+91) 9582085581
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Cctv camera

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | GCARE PVT. LTD | Laptop engineer | Working | 18500
Previous Employer 1 | Kad system pvt. Ltd | System eginner | 2020 | 15500
Previous Employer 2 | CTC computer | Desktop assembling | 2014 | 10200

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly we checked internet connection is working yes and no
2nd option we check blocked this site and if blocked  then unblocked by command and other apps settings and finally solved to issue

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Firstly power on your  Bluetooth speaker
2. Now open Bluetooth option in setting option   on your phone
3. Then click on search button  and your bluthoth device show. Then select and pair now
After  your speaker some sound your device are pairing and connected. And finally your device will be connected.

What according to you makes you a good candidate for customer service or technical support job? | Becose I solved issue take without extratime and satisfied by one solution services.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

| |