Subject: Tech Support Candidate - suman bisht
From: suman bisht <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Feb 2021 04:05:19 -0500

| | Tech Support Test

Name | suman bisht
E-mail | [email-masked]
Phone Number | (91) 9759110418
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | |
Previous Employer 1 | samsung | junior engineer tech support | sep | 18000
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

check the website address is correct or not
check internet connection
check other website is working or not
check all the cables in well connected
restart the browser
restart the pc

Please list the steps to connect a Bluetooth speaker to your mobile phone.

turn on the bluetooth speaker
turn on bluetooth from mobile
search for nearby device
click on pair device
enter password if any

What according to you makes you a good candidate for customer service or technical support job? | it is all about to resolve the particular queries of customer and provide the information and guide them correctly or at the end of the call to make sure that customer is completely satisfied
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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