Subject: FW: Tech Support Candidate - Rohit Jaiswal
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 9 Feb 2021 08:23:28 +0000

First round

From: Rohit Jaiswal <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 9 February 2021 at 9:41 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Rohit Jaiswal

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Rohit Jaiswal
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7974701204
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Jabalpur madhya pradesh
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Paytm payments bank     Customer support executive      Working currently       10000
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly i will Open a new tab and check to see if i can load another website if i can not then, i will check my internet connection and try to reconnect it.
If still i am facing issue to open the website i will clear the history of browser and then try to Open the website.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Firstly, i will switch on my Bluetooth device also i will click on the settings of my mobile further i will go to Bluetooth option and will switch it on.
Then i will refresh the lists of Bluetooth and try to find my Bluetooth device name then click on my Bluetooth device name further it will ask to make pair i will accept it from my phone then it will be connected
What according to you makes you a good candidate for customer service or technical support job? I have an excellent work experience of more than one year in customer support.
Working with paytm payments bank i have got many achievements moreover as a technical student i have made many projects.
Hence i have technical abilities as well as attractive communication skills so definitely it's going to help me to perform the best.
On a scale of 1 - 5 please rate your fluency in spoken English  4