Subject: Tech Support Candidate - Jivansha Gulati
From: Jivansha Gulati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Feb 2021 02:13:39 -0500

| | Tech Support Test

Name | Jivansha Gulati
E-mail | [email-masked]
Phone Number | (+91) 9311549721
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | American express | ARM | | 47000
Previous Employer 1 | Ansh Marketing | KAM | | 30000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Close other tabs , extensions, cookies and cache
Restart chrome
Restart the system

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of screen
Touch and hold bluetooth
Tap pair new device
Tap the name of the bluetooth which you want to pair with your phone

What according to you makes you a good candidate for customer service or technical support job? | The ideal candidate should have good interpersonal skills and could easily address the problem and have some technical skills and willing to learn new skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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