Subject: Tech Support Candidate - Prasannajit Mohanty
From: Prasannajit Mohanty <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Feb 2021 01:41:20 -0500

| | Tech Support Test

Name | Prasannajit Mohanty
E-mail | [email-masked]
Phone Number | (+91) 7978302083
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Odisha
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Crushaders Tech Solution LLP | Software Engineer | March | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

It's depends on the I get,like may be I m facing internet issues,or may be website having issue,may be I have not used https// so for that also some website show error.
According to this we can fix this issue.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on bluetooth speaker
Then open Mobile bluetooth and search for the device and pair it from that.

What according to you makes you a good candidate for customer service or technical support job? | Because I am an MCA student and I have very vast knowledge on Desktop and laptop. So I can easily tackle technical issues. And about customer service and I have worked as a business development executive from were I have worked with international clients.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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