Subject: Tech Support Candidate - R.Tamil Alagan
From: R.Tamil Alagan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Feb 2021 01:40:16 -0500

| | Tech Support Test

Name | R.Tamil Alagan
E-mail | [email-masked]
Phone Number | (95828) 38815
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | R K Puram New delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - advance
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Jiffy Infosolutions PVT LTD | Customers support and technical support | 09/2/2021 | 30000
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

steps
1  First we will our internet his connect wifi or LAN network
2  If internet is working but website is showing error. it should be blocked from firewall
3  are Website could be down

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first we power on the bluetooth speaker after that ON the bluetooth mode.
go to your mobile phone setting and you can see bluetooth turn it on and Search you bluetooth name and then connect

What according to you makes you a good candidate for customer service or technical support job? | I have good technical and customer support enough
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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