Subject: Tech Support Candidate - Md Adil Akhtar
From: Md Adil Akhtar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Feb 2021 13:04:30 -0500

| | Tech Support Test

Name | Md Adil Akhtar
E-mail | [email-masked]
Phone Number | (804401) 8383904478
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | bihar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Hardware - Basic
machine opreation

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | jagwani project pvt lmtd | production/maintenance | aug 2019 | 25k
Previous Employer 1 | v d intellisystechnologies pvt lmtd | service/tech support engineer | aug 2018 | 20k
Previous Employer 2 | chipmax | service/tech support engineer | june 2017 | 13k

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | i will close that tab and open a new one and even then if it is not working then, i will check my internet connectivity whether it is properly coonnected or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | at first i will swicth on the bluetooth speaker and at the same time i will go to mobile's setting and click on the bluetooth then i will pair of my mobile with same device.
What according to you makes you a good candidate for customer service or technical support job? | Good communication, Technical knowledge, ability to understand , patience,
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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