Subject: Tech Support Candidate - SIDDHARTH SRIVASTAVA
From: SIDDHARTH SRIVASTAVA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Feb 2021 12:38:31 -0500

| | Tech Support Test

Name | SIDDHARTH SRIVASTAVA
E-mail | [email-masked]
Phone Number | (+91) 945129320
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | UP AZAMGARH WILLING TO RELOCATE
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | BHARAT ELECTRONICS LIMITED KOTDWAR | CONTRACT ENGINEER | 30/11/2019 | 27000
Previous Employer 1 | SKCY AZAMGARH | LECTURER | 30/04/2016 | 12000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i will check the internet connection of that computer, if not connected then problem is known otherwise check the ip address and ping the destination ip aadress with that pc and also check whether cable is connected to pc. If not pinging then check the ip is configured in same domain to that of destination address it should be same.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Bluetooth should be on from both side and pairing is to be done between them.
What according to you makes you a good candidate for customer service or technical support job? | I have patience in any type of work suitation. Also, perseverance in my work.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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