Subject: Tech Support Candidate - Manu Negi
From: Manu Negi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Feb 2021 10:29:42 -0500

| | Tech Support Test

Name | Manu Negi
E-mail | [email-masked]
Phone Number | (121005) 8826450367
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Esgauge | Lead research analyst | 31 dec | 24k
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will try to refresh that tab if still it did not work then I will read the error and try to understand it.i will solve it according to the type or error
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First you need to turn on the bluetooth in both speaker and mobile phone.Then search for your bluetooth speaker device in you phone bluetooth settings.After that pair it with the appropriate bluetooth devices.
What according to you makes you a good candidate for customer service or technical support job? | A candidate who have a good listening skills according to me is right for this job and I have that.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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