Subject: Re: Tech Support Candidate - Sukeerthi Pagi
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 8 Feb 2021 06:33:21 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 8 Feb, 2021, at 17:40, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Sukeerthi Pagi < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, 6 February 2021 at 5:25 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Sukeerthi Pagi 

	

	
	
			Tech Support Test 
		
	Name 	Sukeerthi Pagi 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 7386216655 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Hyderabad 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Networking - basic 
Hardware - Basic 
Speakers & Audio 
ISP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Tech Mahindra 	Sr associate tech support 	One month notice period 	30 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I will first check if the internet is connected to computer either wired or wireless. Once confirmed the connection, I will check other browsers, will try to clear cache and cookies. Moreover the troubleshooting goes further according to error message weget. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Power on the Bluetooth speaker, then turn on the Bluetooth on phone and search for the available devices, as the Bluetooth speaker is powered on, we can see speaker listed in available devices. Select speaker and pair it. 
	What according to you makes you a good candidate for customer service or technical support job? 	I worked for almost 5 years as a technical support associate o chat. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4