Subject: Tech Support Candidate - Navin Kumar
From: Navin Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Feb 2021 08:31:09 -0500

| | Tech Support Test

Name | Navin Kumar
E-mail | [email-masked]
Phone Number | (132105) 7015340500
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Panipat,haryana
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Captions ent. | Technician come supervisor | 2020to2021 | 25000
Previous Employer 1 | Kiswa engineering | Technician | 2018 to 2019 | 18000
Previous Employer 2 | Thermal power | Supervisor | 2015to2017 | 12000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Windows show me a error no. Then I can fix it..it can be network issue also.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First of all turn on phone and speaker bt and then search device and then pair with it

What according to you makes you a good candidate for customer service or technical support job?

I decided to go into technical support  because I've been fascinated by technology all my life, and I also love working with people. I want to use my technical know-how to directly solve issues customers are having. I want to be the person that makes life easier and more enjoyable for folks who've run into a problem.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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