Subject: Tech Support Candidate - sagar sharma
From: sagar sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Feb 2021 07:53:50 -0500

| | Tech Support Test

Name | sagar sharma
E-mail | [email-masked]
Phone Number | (91) 8800928538
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Liquidhub Analytics | senior consultant | In progress | 27000
Previous Employer 1 | Vaco binary semantics | associate analyst | 23 aug 2017 |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Restart my device.
2. Check for the internet connection.
3. Check whether the website is working fine or not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Turn my bluetooth device on and set to pairing mode.
2.Turn my phone's bluetooth on and scan for the device.
3.After scanning the device, pair both the device with each other.
4.Device has been connected.

What according to you makes you a good candidate for customer service or technical support job? | I might not be the perfect fit for this, but I will use my previous experience to make this perfect for your organization in order to contribute my best efforts in the organization growth.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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