Subject: Tech Support Candidate - Deepa arya Gera
From: Deepa arya Gera <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Feb 2021 07:50:02 -0500

Tech Support
Test

Name

Deepa arya
Gera

E-mail

[email-masked]

Phone Number

(+91) 7467803536

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Chandigarh

Which best describes your Technical
Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Hardware - Basic
HTML

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Reliance retail ltd

Dm

Working

Previous
Employer 1

Vlcc personal care limited

Eka

30 apr 2020

Previous Employer 2

Future retail lyd

Tl

18 nov
2019

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will reconnect the portal / I can browse the
web site through other search engine

And try to troubleshoot network connectivity

If problem not solved then I will check internet connectivity through net
cable

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First on Bluetooth of my mobile and check
visibility

Then click on search

Available Bluetooth devices will be reflect on my device

Then I will click on speaker bluetooth name

And pair the device if password protected then enter the password

And play whatever I want to listen

What according to you makes you a good candidate
for customer service or technical support job?

My
customer communication technique and my customer handling experience will make
me perfect for this job

On a scale of 1 - 5 please rate your fluency in spoken
English

4