Subject: Tech Support Candidate - Surender Kumar
From: Surender Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Feb 2021 07:39:51 -0500

| | Tech Support Test

Name | Surender Kumar
E-mail | [email-masked]
Phone Number | (91) 7018452571
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Palampur hp
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | OTHPL | GSS | 11-2017 | 15500
Previous Employer 1 | OTHPL | GSE | 03-2018 | 18500
Previous Employer 2 | OTHPL | AFOM | 11-2020 | 24500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all I need to check my pc .
I need to clean all browsing history
Than restart pc
After need to call for concern person

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on Bluetooth of speakers
Turn on and search for device in pH
Than pair & connect

What according to you makes you a good candidate for customer service or technical support job? | Excellent customer handling experience
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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