Subject: FW: Tech Support Candidate - ANUP KUMAR SINGH
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 8 Feb 2021 11:50:56 +0000

First round

From: ANUP KUMAR SINGH <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 6 February 2021 at 11:55 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - ANUP KUMAR SINGH

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    ANUP KUMAR SINGH
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9625868221
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      NOIDA SEC  15
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) PHONES AND TELECOM
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     WEBHELP INDIA PVT.LTD   SEBIOR ASSOCIATE        26/12/2018      27000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly, I will close the browser and open the website on a new browser.

If still does not work I will clear the cookies and web history then try to open the website by changing the browser.

At last I will restart the PC and then a give a go for it.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open settings
Go to connected devices
Turn on blue tooth
Click on pair a new device
Select the device by which you would like to get connected.
Pair it successfully and go using it.
What according to you makes you a good candidate for customer service or technical support job? Command on language
Chat handling ways
Politeness
Good browsing knowledge
On a scale of 1 - 5 please rate your fluency in spoken English  5