Subject: Re: Tech Support Candidate - Neeraj singh Bohra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 8 Feb 2021 04:48:28 -0700 (MST)

I did not find his spoken attractive, although was not sure that's why I shared the other relevant details with you 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 8 Feb, 2021, at 17:13, Deeksha Dadu <[email-masked]> wrote: 

I spoke to him, his English was just fine! I don’t know how you are judging people Harpreet. His tech knowledge is not good though hence he needs to be rejected 

From: HR Livesalesman < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 8 February 2021 at 4:58 PM 
To: Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Tech Support Candidate - Neeraj singh Bohra 

His spoken is not good 

Neeraj singh Bohra (+91) 8171704760 Bad English Saket Immediate 18000/- raise 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 8 Feb, 2021, at 16:08, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > wrote: 

First round 

From: Neeraj singh Bohra < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 8 February 2021 at 1:03 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Neeraj singh Bohra 

	

	
	
			Tech Support Test 
		
	Name 	Neeraj singh Bohra 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8171704760 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Saket , Delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Wipro 	Tech support 	May 2020 	18,000 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First step - I will try to close the tab and I will try opening the website on a new tab. 
Second step - If issue still persists than I will check for the the error code and try to find how to troubleshoot the issue. 
Third step - I will also check is it just a website issue or not. 
Fourth step - I will try to open other websites in order to check if my browser is working fine or should I have to troubleshoot with my browser like updating it . 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	First I will open my Bluetooth speaker than I will open my phone's bluetooth option and than I will search for speaker's name and than I will connect my phone to my speaker with bluetooth option just by clicking on it . 
	What according to you makes you a good candidate for customer service or technical support job? 	I have work experience working in same profile of CCE and Tech support so I know I have the qualities to work in CCE and Tech support. 
I am a team player. 
I am a quick learner that's why I am able to clear my OJT in first attempt. 
I am good with making bonds over call as well that's what I learned in upselling process. 

	On a scale of 1 - 5 please rate your fluency in spoken English 	4