Subject: Re: Tech Support Candidate - Navodit Singh
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 8 Feb 2021 04:44:49 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 8 Feb, 2021, at 16:40, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Navodit Singh < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sunday, 7 February 2021 at 2:05 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Navodit Singh 

	

	
	
			Tech Support Test 
		
	Name 	Navodit Singh 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9456656434 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Saket 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Linux 
Networking - advance 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	CIPL 	Sr. Network Engineer 	present 	30000 
Previous Employer 1 	NTPL 	Network Engineer 	11th-Jan-2021 	16636 
Previous Employer 2 	S2 infotech 	Technical cunsaltant 	27th Jul-2018 	10000 
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	first we check tracre and if we are able to tracre the destination throug our source ip. then we take telnet from local pc to destination ip on port http or https and check the logs on firewall. If everythingh is fine that means no issue form our end. Then we say to IM kindly contact to consern team there is no issue from our end. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	First power on the speeker and also select the bluetooth mode on speeker. Now open the bluetooth in our mobile and find out the speeker and connect. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have provied thechnical support over 5years 6 months to client. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	3