Subject: FW: Tech Support Candidate - Navodit Singh
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 8 Feb 2021 11:10:57 +0000

First round

From: Navodit Singh <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 7 February 2021 at 2:05 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Navodit Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Navodit Singh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9456656434
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Saket
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Linux
Networking - advance
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        CIPL    Sr. Network Engineer    present 30000
Previous Employer 1     NTPL    Network Engineer        11th-Jan-2021   16636
Previous Employer 2     S2 infotech     Technical cunsaltant    27th Jul-2018   10000
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  first we check tracre and if we are able to tracre the destination throug our source ip. then we take telnet from local pc to destination ip on port http or https and check the logs on firewall. If everythingh is fine that means no issue form our end. Then we say to IM kindly contact to consern team there is no issue from our end.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First power on the speeker and also select the bluetooth mode on speeker. Now open the bluetooth in our mobile and find out the speeker and connect.
What according to you makes you a good candidate for customer service or technical support job? I have provied thechnical support over 5years 6 months  to client.
On a scale of 1 - 5 please rate your fluency in spoken English  3