Subject: FW: Tech Support Candidate - SUMIT CHAUHAN
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 8 Feb 2021 11:04:07 +0000

Doubt he is ok but do a quick round

From: SUMIT CHAUHAN <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 7 February 2021 at 3:55 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - SUMIT CHAUHAN

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    SUMIT CHAUHAN
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9540027426
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Noida Sector 34
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Networking - advance
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        HCL Technologies Ltd    Graduate Engineer Trainee(Network Analyst domain)       currently working       17000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  step-1 Open an another website and check the other one is opening or not.

Step2-clear all the cache and try again to open.

Step3-make sure internet is working or not.

Step4-if still site is not opening for you only that means you have issue in your system and website like VPN connection,Domain etc.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      open bluetooth on both the device.

search from client 1 to client 2

pair up your device with client .
What according to you makes you a good candidate for customer service or technical support job? i have a good support experience with US Client

and currently providing support to different countries like US,China Singapore etc
On a scale of 1 - 5 please rate your fluency in spoken English  4