Subject: Tech Support Candidate - Rajkamal Damera
From: Rajkamal Damera <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Feb 2021 06:03:37 -0500

| | Tech Support Test

Name | Rajkamal Damera
E-mail | [email-masked]
Phone Number | (+91) 9494841682
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Warangal
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Then
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First we have to on the Bluetooth speaker and then we should on mobile Bluetooth then after we should pair both the device then the configuration has done and the Bluetooth speaker is connected to mobile
What according to you makes you a good candidate for customer service or technical support job? | When a customer requests for technical support as a technical support person I should listen the requirement and regarding the service and then I should give required technical solutions to the person
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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