Subject: Tech Support Candidate - Krishna Singh KRishna
From: Krishna Singh KRishna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 7 Feb 2021 23:51:55 -0500

| | Tech Support Test

Name | Krishna Singh KRishna
E-mail | [email-masked]
Phone Number | (893) 8931956607
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Nodia 52
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hcl | Network | Currently i am working | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all check network connectivity user is connected with wifi or lan cable if connectivity is not then  type of error user are getting
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to the setting bar-tap connected device-tap pair device-make sure your device is pairing mode.
What according to you makes you a good candidate for customer service or technical support job? | the positive attitude towards customer and willingness to help someone by providing the correct resolution or information. Maintaining professional relationship with the customer. good communication skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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