Subject: Tech Support Candidate - Suresh kumar Tiwari
From: Suresh kumar Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 7 Feb 2021 23:33:18 -0500

| | Tech Support Test

Name | Suresh kumar Tiwari
E-mail | [email-masked]
Phone Number | (91) 8810546521
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Shivpuri vijay nagar ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Self emp. | harware/networkin tech | n/a | 19000
Previous Employer 1 | adroit inspection services p. ltd. | infra assistant manger | 28 aug 2020 | 19800
Previous Employer 2 | parason machinery (I) P. Ltd. | assistant eng. IT | 24 march 2019 | 17000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first of all will read carefully of error, can be spelling mistake, try to other internet browsers, will check internet
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all will on Bluetooth both device and connect with show speaker name.
What according to you makes you a good candidate for customer service or technical support job? | I am never give up, convenient,  given to full satisfaction, never angry, universal.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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