Subject: Tech Support Candidate - Ajij Ahmad
From: Ajij Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 7 Feb 2021 15:28:31 -0500

| | Tech Support Test

Name | Ajij Ahmad
E-mail | [email-masked]
Phone Number | (+91) 6386121958
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 18
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Picture time digiplex | Technical exicutive | 20 September | 30000
Previous Employer 1 | Qube digital cinema Pvt Ltd | Technical support Engineer | 12 may 2018 | 22000
Previous Employer 2 | Apex netcom india pvt ltd | Network engg | 6 October 2015 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly we should to check your internet connection.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly start the speaker on bloototh mode then open bloototh option is your mobile and search bloototh device after searching you can see your device name is showing them you can click and connect.
What according to you makes you a good candidate for customer service or technical support job? | Because I have many experiences with South Indian clients mostly they don't know hindi.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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