Subject: Tech Support Candidate - Veerendra Singh Veerendra
From: Veerendra Singh Veerendra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 7 Feb 2021 03:43:33 -0500

Tech Support
Test

Name

Veerendra
Singh Veerendra

E-mail

[email-masked]

Phone Number

(+91) 6261853004

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Okhla phase 1

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Satya microcapital

Assistant manager IT

32000

Previous Employer 1

Satin credit care network
ltd

Assistant manager IT

14/sep/2020

30000

Previous Employer 2

In your past experience you have (select
all that applies)

Used a case management tool
Did not interact
with customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First of checking internet connection on computer
if yes then checking enter url correct or not if yes then remove cache and
cookies after then try

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

On blutooth
in speaker and mobile after searching device from mobile and stabish connection
pair

What according to you makes you a good candidate
for customer service or technical support job?

All time
resolve problems and fully satisfied customers from you service

On a
scale of 1 - 5 please rate your fluency in spoken English

4