Subject: Tech Support Candidate - Navodit Singh
From: Navodit Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 7 Feb 2021 03:35:09 -0500

| | Tech Support Test

Name | Navodit Singh
E-mail | [email-masked]
Phone Number | (+91) 9456656434
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Saket
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | CIPL | Sr. Network Engineer | present | 30000
Previous Employer 1 | NTPL | Network Engineer | 11th-Jan-2021 | 16636
Previous Employer 2 | S2 infotech | Technical cunsaltant | 27th Jul-2018 | 10000

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first we check tracre and if we are able to tracre the destination throug our source ip. then we take telnet from local pc to destination ip on port http or https and check the logs on firewall. If everythingh is fine that means no issue form our end. Then we say to IM kindly contact to consern team there is no issue from our end.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First power on the speeker and also select the bluetooth mode on speeker. Now open the bluetooth in our mobile and find out the speeker and connect.
What according to you makes you a good candidate for customer service or technical support job? | I have provied thechnical support over 5years 6 months  to client.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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