Subject: Tech Support Candidate - Raj kumar Raj
From: Raj kumar Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Feb 2021 11:19:13 -0500

Tech Support
Test

Name

Raj kumar
Raj

E-mail

[email-masked]

Phone Number

(0612) 7277654252

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Patna

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Quasar telecom

Executive

Dec,2020

25000.00

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email
Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1.Network
checking

2.internet option setting checcking

3.cookies delete

4.temp file delete

5.resart the network

6.restart the computer system.

7.then work the browser.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1.device
bluetooth on

2.mobile bluetooth on

3.then the search the device

4.and then pairing

5.now connected.

What according to you makes you a good candidate
for customer service or technical support job?

listening

Writing skills

Technical skills

Way of talking.

On a scale of 1 - 5 please rate your
fluency in spoken English

4