Subject: Tech Support Candidate - Sandeep Kumar Tripathi Sandeep
From: Sandeep Kumar Tripathi Sandeep <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Feb 2021 08:24:59 -0500

| | Tech Support Test

Name | Sandeep Kumar Tripathi Sandeep
E-mail | [email-masked]
Phone Number | (0120) 8800396184
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sec 44 Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Radius synergies pvt LTD | Site Engineer | Purchasing | 15700
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Hi Good evening this side Sandeep i am happy to help you.sir please check your internet connection.if you find good then refresh the page.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First Go to
settings > Bluetooth > click on button > surch > click your Device Name .

What according to you makes you a good candidate for customer service or technical support job? | I have 5 year Experience in site Engineer and technical support in consumer.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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