Subject: Tech Support Candidate - Neeraj Singh
From: Neeraj Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Feb 2021 08:11:54 -0500

Tech Support
Test

Name

Neeraj
Singh

E-mail

[email-masked]

Phone Number

(91) 8077842793

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

ROORKEE

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Advanced

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Aforeserve

Customer support engineer

12 june

19000

Previous
Employer 1

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First i will check the internet connections. If
not able to access internet first need to fix it. If internet accessible then i
will check website URL.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Bluetooth
must be on in both device then scan bluetooth speaker in phone then  both
device should be in paired with each other.

What according to
you makes you a good candidate for customer service or technical support
job?

Able to resolve technical queries.

Having Good trouble shooting skill.

& having  relevant work experience

On a scale of 1 - 5
please rate your fluency in spoken English

3