Subject: Tech Support Candidate - Mohd Farhan
From: Mohd Farhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Feb 2021 06:41:05 -0500

| | Tech Support Test

Name | Mohd Farhan
E-mail | [email-masked]
Phone Number | (+91) 7017436977
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New ashok nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tech Mahindra | Accociate | 02/05/2019 | 11k
Previous Employer 1 | NA | NA | Na | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 I clear the all cookies in browser then still face same error
2 Restart the devices. Many basic problem solved simply restarting the devices
3 check internet connection may be internet server is slow

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 open bluetooth phone and speaker
2 search the bluetooth speaker in mobile phone
3 Select the bluetooth speaker name
4 Speaker is connected to mobile phone

What according to you makes you a good candidate for customer service or technical support job? | This is wonderful opportunity for me and it aslo my field job and i want do that's job because it's tech support remote scanning job and also iam hard worker.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |