Subject: Tech Support Candidate - Rishabh Shrivastava
From: Rishabh Shrivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Feb 2021 10:08:31 -0500

| | Tech Support Test

Name | Rishabh Shrivastava
E-mail | [email-masked]
Phone Number | (91) 952944174
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Jaipur
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ibm | Network management engineer | 30 days | 31200
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Please check browser proxy.
Open command line interface and ping global dns.
Open command line interface and ping this website name.
Open command line interface and nslookup this website name.
After I have take a remote session this system actually problem on which side.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First start blutooth sparker power on then my mobile blutooth on and search this device on blutooth settings after select device and connect my phone.
What according to you makes you a good candidate for customer service or technical support job? | Technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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