Subject: Re: Tech Support Candidate - Shailendra Singh Rathore
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Fri, 5 Feb 2021 13:15:13 +0000

Accent issues, spoke to him, reject

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Friday, 5 February 2021 at 12:37 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Tech Support Candidate - Shailendra Singh Rathore

Not picking

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 4 Feb, 2021, at 19:26, Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:

First round

From: Shailendra Singh Rathore <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 4 February 2021 at 7:14 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Shailendra Singh Rathore

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Shailendra Singh Rathore
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8830087290
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Supervisor of team
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        IEnergizer      Technical Support Executive     28/02/2021      21000
Previous Employer 1     Ray Engineering Ltd     Engineer        10/06/2019      21000
Previous Employer 2     Na
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  If you are having technical problems, clear your cache and cookies and update your browser. If you are are still facing the trouble try different internet browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Go to settings.
2 Tap the bluetooth option on mobile.
3.Turn on bluetooth.
4.A list of available devices will appear.
5.If your speaker is not listed, press the button on your speaker that makes it discoverable.
6.On your mobile select your speaker and that's it, you are connected.
What according to you makes you a good candidate for customer service or technical support job? I am fit for the job and capable of delivering excellent results. My background experience as a Technical Support Executive, equipped me wiith the relevant skills for this role. I am very ambitious and determined to achieve my goals.
On a scale of 1 - 5 please rate your fluency in spoken English  4